I believe its easier to use the toll free number versus the local Hertz dealer. I think Hertz only has two employees at the location in our town and they are always busy.
Hertz in The Woodlands has scheduled to pick up policy holder's before and have been late to pick them up. This has happened twice, and neither policy holder was very satisfied with the service they recieved.
The sales rep for The Woodlands Hertz is very nice and very helpful - thats all the good I have on them....
